Browse articles Getting started # Getting started: create an account, choose services, and pick a plan Your first steps on Linuxteknosia Cloud: create an account, choose database backup, object storage, or both, then pick a plan during onboarding. 4 min readUpdated: October 23, 2026[Baca dalam Bahasa Indonesia](/docs/memulai) This guide covers your first steps with Linuxteknosia Cloud: creating an account, completing onboarding, and opening the dashboard. Everything is self-service from the browser and takes only a few minutes. ## 1\. Create an account 1. Open the sign-up page at `/app/register`. 2. Enter your **Name**, **Organisation**, **Email**, and **Password** (at least 8 characters). If you leave Organisation empty, the organisation name is taken from the first part of your email address. 3. Click **Sign up**. By signing up, you agree to the Terms of Service and the Privacy Policy. One account represents one organisation. If the email is already registered, sign in at `/app/login`. ## 2\. Choose your services After signing up you are taken to onboarding at `/app/onboarding`. The first step is **Choose services**: - **Database backup**: automatic MySQL/MariaDB, PostgreSQL, and MongoDB backups with schedules, full + incremental, encryption, and restore. - **Object storage**: S3-compatible buckets for assets, media, and archives, billed per GB stored. - **Both**: database backups and object storage managed from one dashboard. Click **Continue**. This choice determines the next onboarding steps; you can still use the other service later. ## 3\. Choose a backup plan If you chose database backup, the **Backup plan** step lists the available plans and their limits: number of servers, databases per server, the tightest schedule, and history length. Pick **Monthly** or **Yearly** billing, then: 1. For the free plan, click **Use the free plan**. The plan is active immediately. 2. For a paid plan, click **Choose ** on the plan card. You are taken to the payment page in the dashboard to choose a method (virtual account, QRIS, e-wallet, card, or retail). 3. While the payment has not been received, onboarding shows **Awaiting payment**. The plan is activated as soon as the payment is confirmed. Until you have a backup plan, adding servers, connections, and jobs is refused, and the Overview page shows a **Choose a backup plan** button. ## 4\. Choose an object storage mode The **Object storage** step offers two options: - **Start pay-as-you-go**: no fixed monthly fee. An invoice is issued at the start of the next month from your average stored GB at graduated rates, with a minimum of Rp 10,000 per month while any data is stored. No data, no invoice. - **Monthly plan**: a fixed quota at a lower price per GB. Usage above the quota is billed as overage. You can also choose **Skip for now**. ## 5\. Open the dashboard On the **Done** step, click **Open dashboard**. For database backup, follow the **Start backing up in 5 steps** checklist on the Overview page: set an encryption passphrase (optional), install the agent, connect a database, create a job, and run the first backup. For object storage, open the **Object storage** menu and create your first bucket. ## Troubleshooting - **"email sudah terdaftar" (email already registered)**: that address already has an account. Sign in at `/app/login`; if you forgot the password, read [Forgot password](/help/lupa-password). - **Online payment is not enabled**: choose the free plan, or request manual activation through a [support ticket](/help/hubungi-dukungan). - **Paid but the plan is not active**: open **Subscription & billing**. The payment page checks the status automatically; if it stays pending, open a ticket and include the order number. - **Adding a server or job is refused with a plan message**: there is no active backup plan. Choose one under **Subscription & billing**. ## See also - [Dashboard tour](/docs/dashboard) - [Installing the backup agent](/docs/pasang-agent) - [Creating a bucket](/docs/bucket) - [Plans and payments](/help/paket-dan-pembayaran) Still need help? Open a support ticket from the dashboard and our team will reply as soon as possible. [Help center](/en/help)[Open a ticket](/app/support/new)